When the South Florida Regional Transportation Authority reached out to Daruma Tech for help developing a mobile app for riders of its Tri-Rail commuter train, Daruma Tech delivered. The app was a success—pre-pandemic, it boasted 20,000 monthly users. Recently Tri-Rail asked Daruma Tech to update the app and add in-app ticketing functionality to further enhance the rider experience.
Client Overview
South Florida Regional Transportation Authority (SFRTA) is responsible for public transportation projects in Broward, Miami-Dade, and Palm Beach Counties in
Florida. Its Tri-Rail commuter train service has an average weekday ridership of 15,000 riders and serves a population of 6.2 million residents. Its mission is” To coordinate, develop and implement, in cooperation with all appropriate levels of government, private enterprise and citizens at-large in the community, a viable regional transportation system in South Florida that endeavors to meet the desires and needs for the movement of people, goods, and services.”
Client: South Florida Regional Transportation Authority (SFTRA)
Location: Pompano Beach, Florida
Industry: Public Transportation
Daruma Tech Services: Technical consulting, requirements gathering, front-end and back-end app development, UI/UX design, regular updates and maintenance.
Challenge
The popular Tri-Rail mobile app allows riders to plan their trips, track the arrival of their trains, and get real-time notification of delays or schedule changes. To make commuting even more efficient, SFRTA wanted to add in-app ticket-purchasing functionality so commuters could buy passes and tickets right on their phones. This meant the app had to be able to securely collect and store users’ payment information and purchase histories. And most importantly, it had to be
simple enough for users to navigate while on the go.
Discovery
To keep development as cost-effective as possible, SFRTA and Daruma Tech worked with Miami-Dade County to adapt their mobile payment integration platform for use on the Tri-Rail app. Offering a seamless and friction-free user experience was a top priority, so we coordinated with SFRTA to create and implement a paperless ticketing system—with the app, all users need to do is buy their tickets or passes and go.
Solution & Implementation
Daruma Tech built a user-friendly integrated ticketing system with the following features:
- A design that lets users toggle seamlessly between the app’s train schedule and ticket purchasing screens, letting them quickly purchase the tickets or passes they need.
- Secure storage of users’ payment information to make shopping fast and easy.
- A virtual wallet that keeps active passes and tickets in one safe place.
- Images and QR codes for active passes that users simply need to show or scan to use.
Technologies used:
- Native Technologies – used iOS and Android Native Mobile Development frameworks written in Swift and Java.
- Third-Party APIs – integrated with ETA Transit’s SPOT APIs to provide accurate ETA and GPS location of train vehicles, and service alerts.
When the South Florida Regional Transportation Authority reached out to Daruma Tech for help developing a mobile app for riders of its Tri-Rail commuter train, Daruma Tech delivered. The app was a success—pre-pandemic, it boasted 20,000 monthly users. Recently Tri-Rail asked Daruma Tech to update the app and add in-app ticketing functionality to further enhance the rider experience.
Client Overview
South Florida Regional Transportation Authority (SFRTA) is responsible for public transportation projects in Broward, Miami-Dade, and Palm Beach Counties in
Florida. Its Tri-Rail commuter train service has an average weekday ridership of 15,000 riders and serves a population of 6.2 million residents. Its mission is” To coordinate, develop and implement, in cooperation with all appropriate levels of government, private enterprise and citizens at-large in the community, a viable regional transportation system in South Florida that endeavors to meet the desires and needs for the movement of people, goods, and services.”
Client: South Florida Regional Transportation Authority (SFTRA)
Location: Pompano Beach, Florida
Industry: Public Transportation
Daruma Tech Services: Technical consulting, requirements gathering, front-end and back-end app development, UI/UX design, regular updates and maintenance.
Challenge
The popular Tri-Rail mobile app allows riders to plan their trips, track the arrival of their trains, and get real-time notification of delays or schedule changes. To make commuting even more efficient, SFRTA wanted to add in-app ticket-purchasing functionality so commuters could buy passes and tickets right on their phones. This meant the app had to be able to securely collect and store users’ payment information and purchase histories. And most importantly, it had to be
simple enough for users to navigate while on the go.
Discovery
To keep development as cost-effective as possible, SFRTA and Daruma Tech worked with Miami-Dade County to adapt their mobile payment integration platform for use on the Tri-Rail app. Offering a seamless and friction-free user experience was a top priority, so we coordinated with SFRTA to create and implement a paperless ticketing system—with the app, all users need to do is buy their tickets or passes and go.
Solution & Implementation
Daruma Tech built a user-friendly integrated ticketing system with the following features:
- A design that lets users toggle seamlessly between the app’s train schedule and ticket purchasing screens, letting them quickly purchase the tickets or passes they need.
- Secure storage of users’ payment information to make shopping fast and easy.
- A virtual wallet that keeps active passes and tickets in one safe place.
- Images and QR codes for active passes that users simply need to show or scan to use.
Technologies used:
- Native Technologies – used iOS and Android Native Mobile Development frameworks written in Swift and Java.
- Third-Party APIs – integrated with ETA Transit’s SPOT APIs to provide accurate ETA and GPS location of train vehicles, and service alerts.
Latest Articles
Daruma Tech to Create Mobile App For MD’s Distilleries, Wineries, Breweries
BOCA RATON, FLORIDA—Maryland’s residents and visitors will soon be able to explore the state’s growing number of craft breweries, wineries, and distilleries right from their phones, thanks to a powerful new mobile app being developed for Grow and Fortify, a firm representing Maryland’s value-added agricultural producers, startups, and growers. [...]
Brewers Marketing Creates App for Texas Craft Brewers Guild For COVID Support
BOCA RATON, FLA— Brewer’s Marketing, a Boca-Raton-based designer of custom mobile apps for the craft brewing market, has been tapped by the Texas Craft Brewers Guild to create an app showcasing the state’s independent breweries. The app will allow craft beer aficionados in Texas to find breweries near them, map out tours to breweries, and earn [...]
Daruma Tech Keeps Breweries Connected Through COVID-19
BOCA RATON, FLA—Even as the COVID-19 pandemic has forced bars and restaurants to close their dining rooms and taprooms, independent craft breweries are continuing to engage customers, exploring safe and novel ways to serve their communities, and cultivating new fans, thanks to Brewers Marketing’s dedicated mobile app and marketing [...]